PROFESSIONAL IT SUPPORT AND SERVICES
It's time to Shockproof Your Business
Remote Support
IT remote support is a method of providing technical assistance and troubleshooting services to users or organizations from a remote location, utilizing remote desktop software and secure connections to diagnose and resolve IT issues.
On-Site Support
On-site support ensures hands-on troubleshooting and effective problem-solving by leveraging the expertise of IT professionals directly at the site requiring assistance.
Emergency Support
IT emergency after-hours support is a specialized service that provides immediate technical assistance and troubleshooting outside of regular business hours to address critical IT issues and minimize downtime.
OUR Services
We are well-versed in a variety of modern technologies. We work with just about any technology that a small business would encounter. We use this expertise to help clients with small to mid-sized IT needs.
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Our Services
RMM (Remote Endpoint Monitoring and Management)
EDR (Endpoint Detection and Response)
Antivirus
Ransomware Detection
Managed Detection & Response (Managed SOC)
Third-party patching (Advanced Software Management)
Endpoint Backup (Cloud image backup and restore)
File Protection (Cloud file backup and restore)
BCDR (Business Continuity and Disaster Recovery)
Dark Web ID (Dark Web Monitoring)
Microsoft Office 365 (Cloud computing)
Email Backup for Microsoft Office 365 (Email backup and restore)
Google WorkSpace (Cloud computing)
Email Backup for Google WorkSpace (Email backup and restore)
Network Maintenance
Remote & Onsite endpoint support (Hardware and Software)
Asset Management
Internal Client Documentation
Get in touch with ShockProof IT
Let us assist you in devising, budgeting, organizing, implementing, overseeing, and providing updates on a technology roadmap and strategy that perfectly aligns with your business goals. Simply complete the form, and we will promptly contact you to delve deeper into your IT requirements and explore how we can be of assistance.