PROFESSIONAL IT SUPPORT AND SERVICES

It's time to Shockproof Your Business​

Remote Support

IT remote support is a method of providing technical assistance and troubleshooting services to users or organizations from a remote location, utilizing remote desktop software and secure connections to diagnose and resolve IT issues.

On-Site Support

On-site support ensures hands-on troubleshooting and effective problem-solving by leveraging the expertise of IT professionals directly at the site requiring assistance.

Emergency Support

IT emergency after-hours support is a specialized service that provides immediate technical assistance and troubleshooting outside of regular business hours to address critical IT issues and minimize downtime.

OUR Services

We are well-versed in a variety of modern technologies. We work with just about any technology that a small business would encounter. We use this expertise to help clients with small to mid-sized IT needs.

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Our Services

  • RMM (Remote Endpoint Monitoring and Management)

  • EDR (Endpoint Detection and Response)

  • Antivirus

  • Ransomware Detection

  • Managed Detection & Response (Managed SOC) 

  • Third-party patching (Advanced Software Management) 

  • Endpoint Backup (Cloud image backup and restore)

  • File Protection (Cloud file backup and restore)

  • BCDR (Business Continuity and Disaster Recovery)

  • Dark Web ID (Dark Web Monitoring)

  • Microsoft Office 365 (Cloud computing)

  • Email Backup for Microsoft Office 365 (Email backup and restore)

  • Google WorkSpace (Cloud computing)

  • Email Backup for Google WorkSpace (Email backup and restore)

  • Network Maintenance

  • Remote & Onsite endpoint support (Hardware and Software)

  • Asset Management

  • Internal Client Documentation

Get in touch with ShockProof IT

Let us assist you in devising, budgeting, organizing, implementing, overseeing, and providing updates on a technology roadmap and strategy that perfectly aligns with your business goals. Simply complete the form, and we will promptly contact you to delve deeper into your IT requirements and explore how we can be of assistance.