Services

Dark Web Monitoring

Thousands of email addresses, passwords and other sensitive data land on the dark web every day, creating risk for your business — and you may not even know about a vulnerability until it's too late. Dark Web Monitoring allows you to stay ahead of threats and breaches by notifying you before it’s too late.

RMM (Remote Endpoint Monitoring and Management)

RMM monitors all of your devices in real-time, instantly informing you of current issues and flagging potential problems. Devices include: servers, VMs, ESXi, PCs, laptops and network devices.

EDR (Endpoint Detection and Response)

EDR enables Shockproof IT to detect and respond to sophisticated attacks. With its built-in continuous endpoint monitoring and behavioral analysis, we will deliver comprehensive and continuous endpoint defense.

SaaS Backup for Google WorkSpace (Email backup and restore)

SaaS Backup for Google WorkSpace™ backs up Gmail™, GDrive™, Team Drive™, Calendars, Contacts, and Sites to the cloud so if your data is deleted or corrupted you can restore it immediately.

Microsoft Office 365 (Cloud computing)

Microsoft Office 365 is a comprehensive suite of productivity tools and cloud-based services that empower individuals and businesses to collaborate, create, and communicate effectively.

SaaS Backup for Microsoft 365 (Email backup and restore)

SaaS Backup for Microsoft Office 365 is a robust data protection solution that safeguards your Office 365 data from accidental deletions, user errors, and cyber threats.

Internal Client Documentation

Internal client documentation is a vital tool for businesses to maintain a comprehensive record of interactions, agreements, and important information related to their clients.

Asset Management

Asset management is a strategic approach to tracking, organizing, and optimizing an organization's physical and digital assets throughout their lifecycle.

Remote & Onsite endpoint support (Hardware and Software)

Remote & Onsite endpoint support provides comprehensive technical assistance for both remote and physical work environments. With on-site support, technicians are available to resolve hardware issues, perform maintenance, and provide hands-on assistance when needed.

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Network Maintenance

Network maintenance is a vital component to a successful business. A network that doesn’t function to the best of its ability is essentially useless. We take care of important configuration changes, adding/removing devices, and ongoing network maintenance.

Google WorkSpace (Cloud computing)

Flexible, business collaboration solutions for all the ways work is changing. Get access to business versions of Google Meet, Chat, Drive, Docs, Sheets, and more.

Antivirus

Available today and built for tomorrow’s threats, AV’s next-generation antivirus engine goes beyond just signature-based security.

Leverage the strength of AI, machine learning and latest threat intelligence to identify zero-day and polymorphic malware, stopping threats before they harm your business.

Stay ahead of evolving threats. Our cloud-based service updates multiple times a day, incorporating the latest machine learning models and heuristics

Ransomware Detection

Ransomware Detection provides an extra layer of security within the RMM solution. It monitors for crypto-ransomware on endpoints using behavioral analysis of files and alerts you when a device is infected. Once detected, the RMM solution attempts to stop the ransomware process and isolates the device to prevent the ransomware from spreading.  

Managed Detection & Response (Managed SOC) 

Managed security operations centers detect malicious and suspicious activity across three critical attack vectors: Endpoint, Network and Cloud. The managed SOC team of cybersecurity veterans hunt, triage and work with ShockproofIT when actionable threats are discovered. Managed SOC services include: Continuous monitoring, Advanced security stack, Breach detection, Threat hunting, etc.

Third-party patching (Advanced Software Management) 

Third-party patching is an integral part of safeguarding your business against cyberattacks and critical data loss. Advanced Software Management provides the capabilities to comprehensively automate updates and identify software vulnerabilities. 

Endpoint Backup

Eliminate data loss and help your employees get back up and running quickly with Endpoint Backup. This reliable, image-based, all-in-one backup and recovery solution provides backup direct to the Cloud, screenshot verification, and multiple layers of recovery capabilities, including Bare Metal Restore and File/Folder Recovery. In the event of a lost or stolen PC/Server, accidental deletion, ransomware attack, or other disaster, we can quickly and easily get our customers up and running, exactly as they had been before.