PROFESSIONAL IT SUPPORT AND SERVICES

We make I.T. fun and easy, while providing professional support to users and their technology.

Remote Support

IT remote support is a method of providing technical assistance and troubleshooting services to users or organizations from a remote location, utilizing remote desktop software and secure connections to diagnose and resolve IT issues.

On-Site Support

On-site support ensures hands-on troubleshooting and effective problem-solving by leveraging the expertise of IT professionals directly at the site requiring assistance.

Emergency Support

IT emergency after-hours support is a specialized service that provides immediate technical assistance and troubleshooting outside of regular business hours to address critical IT issues and minimize downtime.

OUR Services

We are well-versed in a variety of modern technologies. We work with just about any technology that a small business would encounter. We use this expertise to help clients with small to mid-sized IT needs.

Available Now

  • Dark Web ID (Dark Web Monitoring)

  • Datto RMM (Remote Endpoint Monitoring and Management)

  • Datto EDR (Endpoint Detection and Response)

  • Datto Endpoint Backup for PCs/Servers (Cloud image backup and restore)

  • Datto File Protection (Cloud file backup and restore)

  • Datto BCDR (Business Continuity and Disaster Recovery)

  • Microsoft Office 365 (Cloud computing)

  • Google G Suite (Cloud computing)

  • Spanning Backup for Microsoft Office 365 (Email backup and restore)

  • Spanning Backup for G Suite (Email backup and restore)

  • Website Design & Creation

  • SEO (Search Engine Optimization)

  • Remote & Onsite endpoint support (Hardware and Software)

  • Asset Management

  • Internal Client Documentation

Get in touch with ShockProof IT

Let us assist you in devising, budgeting, organizing, implementing, overseeing, and providing updates on a technology roadmap and strategy that perfectly aligns with your business goals. Simply complete the form, and we will promptly contact you to delve deeper into your IT requirements and explore how we can be of assistance.